Emergency care
Emergency care is the treatment of unexpected, severe medical injuries or infections. It is typically delivered in an emergency room or an ambulance. Our emergency medicine physicians stabilize your condition as quickly as possible to prepare you for the next step of care or discharge.
Emergency department in Alexandria, Louisiana
We are here for you, with prompt, high-quality care for issues requiring immediate attention.
An emergency medical situation can be stressful. At Rapides Regional Medical Center, we strive to ease your worries, examining and treating you in a timely manner, while applying expertise, training and leading-edge technologies.
Expert advice, available 24/7
Free health-related information is just a phone call away. Our nurses help you understand your symptoms, treatment options and procedures. They will also help you find a provider or specialist and schedule an appointment.
Free health-related information is just a phone call away. Our nurses help you understand your symptoms, treatment options and procedures. They will also help you find a provider or specialist and schedule an appointment.
Emergency room (ER) services we offer
Our ER is open 24/7, giving you access to leading-edge care, imaging and laboratory testing. Our advanced equipment and capabilities allow us to examine, test and treat both adults and children.
Features of our ER
We want your experience at our ER to go as smoothly as possible, and with that goal in mind, we offer you key medical services, resources and amenities, including:
- Board-certified emergency physicians and nurses
- Follow-up appointments with appropriate specialists
- Free parking
- Full-service X-ray, computerized tomography (CT) and ultrasound imaging technology
- On-site laboratory
- Private treatment rooms
- Referrals to primary care physicians
Primary Stroke Center
In addition to offering trauma care services, we are certified by The Joint Commission as a Primary Stroke Center, demonstrating our ability to respond quickly and effectively to the needs of those experiencing stroke. Further, we have received chest pain certification from The Joint Commission.
If you or a loved one comes to the ER experiencing stroke symptoms comes, you can expect:
- Access to a neurosurgeon
- CT scan
- Immediate evaluation
- Laboratory services
- Treatment that acknowledges current symptoms and long-term needs
What to expect at the ER
An emergency room visit differs from a standard doctor's appointment in several key ways. We follow a triage and registration process that helps you get proper care as soon as possible.
Registration process
The registration clerk will ask for details about your medical record, including billing information. The clerk will also obtain authorization for treatment from your insurance company, if you have insurance coverage. Everyone who comes to the ER will be medically screened, evaluated and stabilized, regardless of their insurance coverage status or their ability to pay.
Triage process
A triage nurse will assess you upon your arrival, and evaluate your symptoms and vital signs. Your priority of treatment is based on the severity of your illness, as determined by the trauma nurse.
Our team will see you in the order of your arrival time, unless we determine that you are seriously ill or unstable. Medical situations deemed a time-sensitive emergency will get top priority, meaning we will take them to the treatment area immediately.
The registration clerk will ask for details about your medical record, including billing information. The clerk will also obtain authorization for treatment from your insurance company, if you have insurance coverage. Everyone who comes to the ER will be medically screened, evaluated and stabilized, regardless of their insurance coverage status or their ability to pay.
A triage nurse will assess you upon your arrival, and evaluate your symptoms and vital signs. Your priority of treatment is based on the severity of your illness, as determined by the trauma nurse.
Our team will see you in the order of your arrival time, unless we determine that you are seriously ill or unstable. Medical situations deemed a time-sensitive emergency will get top priority, meaning we will take them to the treatment area immediately.
Choosing the right ER
When you choose our ER, you gain the benefit of dedicated care at an emergency facility that specializes in trauma, stroke and cardiovascular care.